Refund Policy

1. Simple Answer

NGP Hosts is completely free. There are no charges or payments. Therefore, there are no refunds.

2. No Cost Service

• Hosting is 100% free
• No monthly fees
• No setup charges
• No hidden costs
• No premium tiers with charges

3. No Payments Accepted

• NGP Hosts does not accept payments
• No credit card charges
• No PayPal or cryptocurrency payments
• No donations that constitute a transaction
• No paid add-ons or upgrades

4. Refund-Related Scenarios

Accidental Payments

If you somehow made a payment to NGP Hosts:

• Contact support immediately
• Provide proof of payment
• Full refund will be processed if possible

Unauthorized Charges

If you see unauthorized charges on your bank account:

• Contact your bank immediately
• Report the charge as fraudulent
• Contact NGP Hosts support for verification
• NGP Hosts is not responsible for third-party fraud

5. Service Downtime

No compensation or refunds for:

• Service downtime or outages
• Data loss or corruption
• Account suspension or termination
• Reduced resource availability
• Account migration issues

6. Dispute Resolution

If you have a refund-related dispute:

• Open a support ticket with evidence
• Describe the issue in detail
• Provide transaction IDs if applicable
• NGP Hosts will investigate and respond

7. No Money-Back Guarantee

• Service provided "as is"
• No satisfaction guarantees
• No trial period refunds
• No "try before you buy" (it's free anyway)

8. Modifications

This policy may be updated at any time. Continued use constitutes acceptance of changes.