1. Information We Collect
Account Information
- Discord username and user ID
- Email address
- Account creation date
- Verification status
- Invite count and referral history
Server Information
- Server files and configurations
- World data and player information
- Backup files
- Server logs and console output
- Plugin and mod information
Technical Information
- IP addresses (server and client)
- Browser type and version
- Device information
- Cookies and tracking identifiers
- Usage patterns and analytics
2. How We Use Your Information
- Provide and maintain hosting services
- Verify your identity and prevent fraud
- Process invites and calculate resource tiers
- Create and manage backups
- Monitor security and detect abuse
- Improve service quality and performance
- Communicate with you about your account
- Comply with legal obligations
3. Data Sharing
NGP Hosts does not sell your personal data. We may share information with:
- Discord: For account verification
- Service Providers: Hosting providers and technical partners
- Legal Authorities: If required by law or court order
- Safety: To prevent abuse or protect users
4. Data Retention
- Account data: Retained while account is active
- Inactive accounts (30+ days): May be deleted
- Server files: Deleted upon account termination
- Backups: Deleted per your instructions
- Logs: Retained for 90 days for security purposes
- Legal data: Retained as required by law
5. Data Security
We implement reasonable security measures:
- Encrypted data transmission (HTTPS)
- Access controls and authentication
- Regular security audits
- Vulnerability monitoring
No security system is 100% secure. We cannot guarantee absolute protection.
6. Backup Responsibility
Your data is stored on our systems, but you are responsible for backups.
- We provide backup slots, but no guarantees
- Backups may be lost due to hardware failure
- Download and store backups securely
- NGP Hosts is not responsible for backup loss
7. Cookies and Tracking
- We use cookies for authentication and preferences
- Analytics tools track usage patterns
- You can disable non-essential cookies
- Disabling cookies may impact functionality
8. Third-Party Links
Our site contains links to third-party services. We are not responsible for their privacy practices. Review their policies before using them.
9. GDPR Compliance
For EU residents, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Port your data (data portability)
- Object to processing
Submit requests via support.
10. CCPA Compliance
For California residents, you have the right to:
- Know what data we collect and use
- Delete personal information
- Opt-out of data selling (we don't sell)
- Non-discrimination for exercising rights
11. Children's Privacy
NGP Hosts is not intended for children under 13. We do not knowingly collect data from children. Parents who believe their child has provided information should contact us immediately.
12. Changes to Privacy Policy
We may update this policy at any time. Continued use constitutes acceptance of changes. We encourage periodic review.
13. Contact Us
For privacy questions or data requests: